Privacy Policy

Effective Date: 4 October 2026

Tajalli (“Tajalli,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application, website, and related services (collectively, the “Services”).

1. Information We Collect

• Location:If you grant permission, we use your device’s location to calculate accurate prayer times for you. Your location is processed on your device and is not stored on our servers. Apple or Google location services may process coordinates to identify your city. You may enter a city instead of granting location permission, or skip prayer-time setup entirely.
• Voice input: When you use voice search or dictate an AI question, your audio is streamed to ElevenLabs for transcription. Voice search uses the transcript to find Quran verses; dictation uses it as your question. Tajalli does not retain voice recordings on its servers. Transcripts submitted as AI questions are saved with your conversation. Microphone access is optional.
• AI conversations: When you ask the AI assistant a question, your question and relevant conversation context are sent to Google Gemini to generate a response. Search queries may also be processed by OpenAI to find related Quran or Hadith passages.
• Account information: The current mobile app requires sign-in after onboarding. We receive basic account details (such as your email address) from your authentication provider to create and identify your account.
• Saved conversations: If you are signed in, your AI conversations (titles and messages) are saved to your account on our servers so you can revisit them and sync them across devices. Where signed-out access remains available on the website or older app versions, we record limited usage events, such as message length and time, rather than saving anonymous conversation content.
• Subscriptions and credits: RevenueCat and the store where you subscribe process purchase and entitlement information, linked to your Tajalli account identifier. We store your verified subscription status, expiration, and credit balance to provide access across devices. Tajalli does not receive your payment card details.
• App settings and progress: Your preferences (such as selected translation, reciter, and reading position) are stored locally on your device.
• Device information: Non-identifying details such as device type, operating system, and app version, used for functionality and troubleshooting.

2. How We Use Your Information

• Provide, operate, and improve the Services.
• Calculate prayer times for your location.
• Process voice input to power voice search.
• Generate AI responses to your questions about Islam.
• Create and manage your account and save your conversation history so you can access it across devices.
• Diagnose problems and improve reliability.
• Verify subscriptions, restore access, and maintain credit balances.

3. How We Share Information

We share information only with trusted third-party service providers that help us deliver Tajalli, including:

• Google Gemini and OpenAI, which process questions, conversation context, or search queries to provide AI answers and relevant references.
• ElevenLabs, which processes voice input for search and AI dictation.
• Supabase for authentication and account storage, and Apple or Google when you use their sign-in options.
• RevenueCat and Apple or Google stores for subscription purchases, restoration, renewal, and entitlement verification.
• AppsFlyer for mobile install attribution and usage measurement. This may include device and app information, install and session events, and your account identifier. On iOS, access to the advertising identifier requires your tracking permission.
• A privacy-friendly analytics provider that measures aggregate, anonymous usage of our website (such as page views). It does not use cookies and does not track you across other sites.
• An advertising and conversion-measurement provider (Google Ads) that helps us understand the performance of our advertising. It may set cookies on our website and process limited data (such as page visits and ad interactions) to measure conversions — for example, sign-ups or app downloads — and attribute them to our ads.
• Hosting, database, and infrastructure providers that operate our website and securely store your account and saved conversations.

These providers process your data only as necessary to deliver the Services and are bound by confidentiality and data protection obligations. We may also share information if required by law or in connection with a business transfer (e.g., merger, acquisition). We do not sell your personal data.

4. Data Retention

We retain data only as long as needed to provide the Services or comply with legal obligations. On-device data — preferences, reading position, downloaded recitations — lives on your device and is removed when you uninstall the app. If you are signed in, your saved conversations are retained on our servers until you delete them or delete your account, after which they are removed. Your account’s credit balance and subscription snapshot are kept while your account exists. Purchase records held by RevenueCat and the app stores may remain for billing, fraud prevention, or legal requirements under their own policies.

5. Your Rights

Depending on your location, you may have rights under GDPR, CCPA, or other laws, such as accessing your data, requesting deletion, or opting out of certain processing. You can delete individual conversations at any time, and you can permanently delete your account and associated conversations from within the app. Deleting your account does not cancel a store subscription; manage or cancel it in your store account. To exercise any other rights, contact us at team@tajalli.ai.

6. Children’s Privacy

Tajalli does not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

7. Security

We use reasonable safeguards to protect your information, including encryption in transit. No method of transmission or storage is completely secure, but we work to protect your data using current industry practices.

8. International Users

Your information may be transferred to and processed outside of your home country, where data protection laws may differ.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted with a revised “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at team@tajalli.ai.